Website Terms & Conditions
Last updated: 20 August 2026
1. About these terms
These terms govern your use of the JJ Southgate website.
The website is operated by JJ Southgate Ltd, registered in England and Wales under company number 04915156.
Registered office:
19 Mill Lane
Lower Parkstone
Poole
Dorset
BH14 8RH
By using this website, you agree to these terms. If you do not agree with them, please do not use the website.
These terms relate to use of the website. Separate terms may apply to consultations, treatment, hospital services, fees and appointments.
2. Medical information
The information on this website is provided for general information only. It is not medical advice and is not intended to diagnose a condition or recommend treatment for a particular person.
Medical decisions should be made following an appropriate consultation with a suitably qualified healthcare professional who understands your circumstances.
Do not delay seeking medical advice or disregard advice you have received because of information on this website.
Photographs, illustrations, X-rays and descriptions are provided for general educational purposes. They do not indicate what treatment will be suitable for you or guarantee a particular result.
3. Emergencies
This website and its enquiry form are not emergency services and are not monitored continuously.
If you need urgent medical attention, call 999, contact NHS 111 or attend the nearest Accident and Emergency department as appropriate.
4. Enquiries and appointments
Submitting an enquiry form does not create a doctor–patient relationship and does not guarantee an appointment.
An appointment is confirmed only when confirmation has been provided by the practice, clinic or relevant booking platform.
Please provide accurate information when making an enquiry or booking an appointment. Do not use the website form to send information that is unnecessary for the initial enquiry.
We aim to respond to website enquiries within one to two working days, but response times are not guaranteed.
5. External booking services
Appointment links may take you to MediOffice or another external booking service.
External platforms are operated by third parties and may have their own terms, privacy policies and technical requirements. JJ Southgate Ltd is not responsible for the general operation or availability of a third-party website.
Any appointment booked through an external service remains subject to availability, confirmation and the applicable arrangements of the practice or clinic.
6. Consultations, treatment and fees
The website does not constitute an offer to provide a particular treatment.
Treatment recommendations, risks, benefits, alternatives, likely outcomes and fees will be discussed where appropriate during the clinical process.
Clinic availability, services and fees may change. Current details should be confirmed directly before relying on them.
Nothing on this website affects your statutory rights as a consumer or patient.
7. Accuracy of information
We take reasonable care when preparing and updating the website. However, medical knowledge, clinical practice, clinic arrangements and other information can change.
We do not guarantee that every page will always be complete, current or free from minor errors. We may update, withdraw or correct content without notice.
8. Intellectual property
Unless otherwise stated, the text, design, branding and other original material on this website belong to JJ Southgate Ltd or are used with permission.
You may view or print pages for your own personal, non-commercial use. You must not reproduce, publish, sell, adapt or commercially exploit website content without prior written permission.
Patient images, clinical photographs and medical images must not be copied, republished or redistributed.
9. Acceptable use
You must not:
Use the website unlawfully or fraudulently.
Attempt to gain unauthorised access to the website, server or associated systems.
Introduce malware, harmful code or disruptive material.
Interfere with the proper operation or security of the website.
Use automated methods to extract substantial amounts of content without permission.
Submit abusive, defamatory, misleading or unlawful material.
We may restrict access where misuse or a security risk is identified.
10. External links
Links to third-party websites are provided for convenience and information.
A link does not necessarily mean that JJ Southgate Ltd endorses all information, products or services on that website. We are not responsible for external content, security, availability or privacy practices.
11. Website availability and security
We do not guarantee that the website will always be available, uninterrupted, secure or free from technical faults.
Access may be suspended or restricted for maintenance, security, operational or other reasons. You are responsible for using appropriate security and antivirus protection on your own device.
12. Liability
Nothing in these terms excludes or limits liability where it would be unlawful to do so, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation.
Subject to that, and to the extent permitted by law, JJ Southgate Ltd is not responsible for loss arising solely from:
Reliance on general website information instead of obtaining individual medical advice.
The content or availability of an external website.
Temporary website unavailability or a technical issue outside our reasonable control.
Misuse of the website contrary to these terms.
These website terms do not limit any separate duties owed in connection with medical care or treatment.
13. Privacy
Personal information submitted through the website is handled as described in our Privacy Policy.
By using an external booking service, you should also review that provider’s privacy information and terms.
14. Changes to these terms
We may revise these terms from time to time. The revised version will apply from the date it is published on the website.
15. Governing law
These terms are governed by the laws of England and Wales.
The courts of England and Wales will have jurisdiction, although consumers may retain the right to bring proceedings in another part of the United Kingdom where applicable.
16. Contact
Questions about this website or these terms can be sent to:
Email: secretary@jjsouthgate.co.uk
Telephone: 01202 747444
